For many people who have a driver's license, the car rental industry is no stranger to it. This industry, which has gradually entered the fast track of development in recent years, has brought more and more convenience to their travel. On November 18th, the current domestic leading integrated car service provider saw a car hire become the first Chinese car rental company to land on US stocks after Alibaba. The company successfully listed on the New York Stock Exchange and its stock trading code was “EHIC”.

Judging from the industry attributes, the car rental industry belongs to the contemporary service industry. The convenience of service outlets is one of the important factors that determine the service experience. One-off car rental has opened service outlets in more than 90 cities in China. It is the largest domestic chain car rental company with direct coverage. In 2014, a nationwide service network also grew from more than 500 in the past year to more than 700 in the present. According to the introduction of car rental, the purpose of expanding direct service network is mainly to better serve users, so that members can enjoy unified professional services in more cities and allow users to experience better. For car rental users, the safety attributes of the vehicle are also important. In addition to the routine annual inspection of each car, each store’s staff will carefully clean the vehicle and carefully check the condition of the car to ensure that the key is delivered to the user. Ensure the personal safety of the user.

In addition, in order to improve service efficiency and save user time, the rental car has also launched the “two cards and one card” returning car service model. It only requires a driver’s license, ID card, and credit card, and the user can easily pick up the car at the store. Taking into account the diversity of people’s travel needs, a series of convenient services such as “sending home”, “returning vehicles from different places”, and “24-hour stores” have also been launched at a time so that urban residents can enjoy real private cars. Convenient and free rental car driving experience. In addition, the introduction of new services and products, such as unlimited mileage services and mobile phone clients, has also made it possible for a car rental company to continue to improve its reputation among domestic consumers, and it has been well received by users.

A relevant person in charge of car rental said that in the highly competitive homogenized car rental market, high-quality and caring service has always been the core competitiveness of car rental. In terms of service improvement, we always adhere to the customer-oriented, detail-oriented service concept, and adopted a variety of measures to actively improve the quality of service, and insist on serving every user.

It is reported that in order to better serve Spring Festival users, the country has opened the Spring Festival booking for the first time this month. Spring Festival bookings still take the form of package rental. The initial minimum lease period is 7 days. That is, the subscription period needs to include 20:00 on February 17, 2015 and 20:00 on February 25, 2015. Customers who rent a car during the Spring Festival during a Spring Festival rental car can enjoy a minimum weekly discount of 88%, and a minimum monthly discount of 73% for a minimum stay of more than 30 days.

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