Humanized service is the winning way for instrumentation companies

Humanity refers to a concept, which is embodied in the beauty and at the same time can be based on the consumer's habits, operating habits, convenience for consumers, both to meet the consumer's functional appeal, but also to meet the consumer's heart needs. It can coordinate the relationship between technology and people, let the development of technology center around the needs of people.

The above-mentioned concept seems to be far from our instrumentation industry. The instrumentation industry has been positioned as a tool derived from the improvement, expansion, or supplementation of human functions for a long period of time. It is a “multiplier” for industrial production, a “predecessor” for scientific research, and a “combatant” for military use. , is a "materialized judge" of modern social activities. Its nature, in turn, determines that its services are doomed not to attract customers with curious personalities like consumer products.

However, with the development of our country's economy, the instrumentation industry has proposed that instrumentation technology should be developed in the direction of “digital, intelligent, networked, and miniaturized”. The introduction of these requirements has pushed the development direction of our instrumentation industry to a new height. This requires our instrument and meter companies to consider how to make their products meet their individual requirements in the perspective of satisfying the requirements of field conditions, technical conditions, and process environments.

Hengtai Fengke test equipment new salt spray test chamber For example, a test equipment company Beijing Hengtai Fengke Test Equipment Co., Ltd., the design of the salt spray test chamber using imported high-precision microcomputer man-machine dialogue 6.5-inch LCD smart touch screen Controller, temperature, time, alarm, fog, spray, keyboard lock and other functions integrated control, with dynamic display function, the screen display beautiful and clear, beautiful, humane design with platinum material temperature sensor, the overall temperature error ± 0.1 °C .

Its user, Chengdu Petrochemical Co., Ltd. originally used a test box which was particularly troublesome in the test control. Setting a test procedure required adjustment of many instruments and the setting was very complicated. The equipment of Hengtai Fengke not only solves the drawbacks of this kind, but also carries out humanized design, for example, the test time, the temperature of the test chamber, the temperature of the saturated tub, the spray time, and the defogging time set on the original several instruments. Other parameters are set to be input on the 6.5-inch LCD smart touch screen controller of the microcomputer human-machine dialogue, and the set parameters will be locked by the lock key. In addition, automatic replenishment, memory blackout and alarm functions have been added. These individualized customizations that exceeded customer expectations not only won orders for the company, but also provided new growth opportunities for the company.