Recently, Ford Motor (China) Co., Ltd. filed a recall plan with the General Administration of Quality Supervision, Inspection and Quarantine, and recalled the dust cover of the machine. From November 30, 2017, recalled from November 12, 2012 to June 9, 2016. Part of the production during the import of the 2013 to 2016 Explorer Traveler. According to statistics, the mainland has a total of 37,734 vehicles.
This recall is due to the combination of dusty conditions and long-term low-speed driving, the steering gear dust cover may be blocked; at the same time, long-term low-speed driving makes the dust cover continuously exposed to high engine compartment temperature, which may cause defense. The dust cover is distorted and deforms internally with the tie rod, which causes damage and allows contaminants to enter the steering gear. In this case, abnormal noise may occur during steering, or steering assist may be reduced. In some cases, it may cause the steering assistance to fail and pose a safety hazard.
In this regard, Ford will check the dust cover of the vehicle within the scope of the recall, and replace the parts with the existing problem according to the inspection results to eliminate the defects. Stock vehicles will be sold after the elimination of hidden dangers.
If the customer hears an abnormal noise while driving, then the steering assist is reduced or lost with a buzzer sound, and the message “Turn assist assist fault repair” is displayed on the instrument panel. You need to contact the authorized dealer for processing.
Ford Motor (China) Co., Ltd. will notify customers by registered mail. Users can also call the service phone to learn about the recall information, or check if their vehicle is within the recall range.

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