After the AQSIQ revealed that Kumho Tire and Hankook Tire suffered a large number of complaints from consumers due to bulging and side cracks, the two companies repeatedly emphasized in their official statements that their products conform to relevant national standards, and Kumho Tires It is due to the improper use of the tire by the problem of bulging and side cracking. But in fact, around the quality problems of Kumho and Hankook Tire, consumer complaints have continued in recent years. Hankook Tire is also the result of a major traffic accident in which 11 people were killed, 44 were injured and the vehicle was severely damaged due to defects in the quality of new tires.
Involving complaints from Kumho and Hankook
Li Cunping of Jinan, Shandong Province is fortunate. After experiencing unremitting complaints, Han Di Tien, who had won a bulge with Meng Diou, finally obtained a free replacement from the manufacturer Changan Ford Mazda.
Li Cunping told the Times Weekly reporter that in March 2008, after only two months of buying a car, he discovered that the purchase of Mondeo had caused tire bulging. After replacing the tires by themselves, another Hankook Tire appeared in October that year. For this reason, Li Cunping began a three-month complaint.
“At that time, I was looking for a replacement for the Ford brand dealer of the company. They asked me to go to Hankook to do the appraisal, but I did not think it would be objective to appraise Hankook’s tires for Hankook. Changan Ford Mazda negotiated, "Li Cun-ping said.
Under the insistence of Li Cunping, Changan Ford Mazda Motor Co., Ltd. has finally replaced Hankook Tire for its drum kit for free in March this year.
Chang'an Ford Mazda insider confirmed to the Times Weekly reporter that the company’s production of Mondeo was indeed a result of a large number of complaints about the Hankook Tire Pack. "Mondeo used the wrong tires to win, and it should not use Hankook tires," she said.
Similar to what happened to Li Cunping, in the major auto forums, there were complaints from Mondeo's winning owners about Hankook tyre bulging. Some consumers said that due to Hankook Tire's quality problems, it was easy to cause bulging during the driving process, which made Mondeo the winner and became the most concentrated new model in the mid-to-high-end car market due to tire issues.
In November 2008, Hankook Tire, a Beijing owner complaining of the use of Mondeo to achieve victory, was driving within 500 kilometers in the urban area, and the right front tire had serious scratches. In addition, after Mondeo's winning owner tried to replace a bulge of Hankook Tire with Goodyear Tire, the other three Hankook Tires appeared to have bulging, and Goodyear Tire had no problem.
Due to the large number of complaints from consumers, Mondeo's reputation for winning a game with a strong competitive advantage has been greatly affected. According to statistics, Mondeo's current monthly sales are only around 4,000 units, which is a relatively low level in the mid-to-high-end car segment market.
Has caused a major traffic accident
Compared with Hankook Tire, the bulge phenomenon of Kumho Tire has a greater impact. After the Spring Festival in 2008, the tire bulging incident occurred in the Kelcheon sedan. When the Excelle owners reflected problems with the use of tires, the manufacturer explained that "the tires problem has nothing to do with us," and the result given by Kumho Tire manufacturers is "this is mainly caused by improper use of the car owner."
Some netizens said that because the tire walls of Kumho Tires are relatively thin, driving into the potholes at a slightly faster speed will cause the yarn inside the tires to be knocked off to produce a bulge.
After the explosion of the Kumho Tyre Drum in 2008, Zhejiang media reported that due to suspicion of tire quality problems, complaints from car owners reached 100 in six months, covering 18 provinces, cities and regions such as Zhejiang, Guangdong, Shanghai, Jiangsu and Sichuan.
These suspicions have been officially confirmed. On May 5, 2009, in the official website of the General Administration of Quality Supervision, Inspection and Quarantine, there was a report entitled "AQSIQ received a complaint that car complaints increased by 36.8% year-on-year and group complaints increased year by year". The report quoted the Chinese Consumer Association According to the statistics, auto complaints accounted for 63% of the total complaints in 2008, 90% of which were complaints of car quality. It also said that among the 495 complaints against tires, the more serious ones were Kumho Tire's bulging and side cracks and Hankook Tire's bulging problem.
Although Hankook Tire stated in its official statement that its tires conform to relevant national standards, there is information that Hankook Tire had caused a serious traffic accident due to manufacturing defects.
According to official statistics from the Yucheng County Courthouse Network in Henan, in April 2007, a Yutong bus using Hankook Tire burst into a front right tire in Shangqiu City, Henan Province, causing the direction to get out of control and colliding with the right guardrail, resulting in a tumbling jump. Falling into the ditch on the road side caused vehicle crashes, resulting in 11 people dead, 44 injured and serious traffic accidents.
In the absence of speeding, Hankook Tire, which caused an accident in an accidental vehicle, is a new tire that has only been used for more than two months. At that time, Hankook Tire also argued that the cause of the accident was the improper use of the tires. The tires involved did not have “quality problems†and they refused to accept liability for compensation on the grounds that they were involved.
However, the local traffic police department has commissioned the Judicial Identification Center of the Institute of Judicial Expertise, the National Rubber Tire Quality Supervision and Inspection Center, and the Shenyang Jiashi Judicial Examination Institute to carry out the appraisal. The three authoritative organizations have concluded that the tire involved was not improperly used. It is a manufacturing quality problem.
On March 6, 2008, the Jucheng County Court ruled that the tires produced by the defendant Hantai Tire Co., Ltd. used in the vehicles involved in the vehicle had manufacturing defects, that is, product quality problems, and were the only ones that caused the accident. As a direct cause, Hankook Tire Corporation was sentenced to bear the corresponding legal responsibility.
Suspected of concealing quality defects
Although there is no Hankook Tire Group’s serious traffic accidents caused by product quality problems, it has attracted attention. However, since the Kumho Tyre Drum and Side Cracking problems were exposed by the media in 2008, Kumho Tires had the most serious complaints. Batch 4606 was replaced. However, there are complaints from consumers that 5206 batches of tires also have quality problems.
In fact, the quality problems of Kumho Tire are not only in China. On September 2, 2007, Kumho Tire U.S. announced that it has recalled 78,000 E-class VentureHT and VentureAT light truck tires sold in the U.S. and Canadian markets. Because the sidewalls of these tires may contain bubbles, causing the tires to vibrate, causing the internal pressure of the tires to drop, and may even cause accidents, Kumho decided to recall them.
Although the AQSIQ stated that in the complaints against tires, Kumho Tire and Hankook Tire had serious problems with bulging and side cracking. However, in recent years, consumer complaints about automobile tires have intensified, and the range of tire brands involved has gradually expanded.
There were media complaints concerning tyres in 2007. In the 8 days, there were 14 complaints concerning tyres and up to 7 brands. Bridgestone, Michelin, Goodyear, Hankook, Kumho, Jiatong and other brands all There are involved, most of which are joint venture brands.
In July 2007, a Crownstone sedans that assembles Bridgestone in Sichuan Province traveled for more than 1,000 kilometers and found a crack of about 2 cm in length on the side of the left rear tire. After the car dealer sent the tire to Bridgestone's manufacturer for approval, the conclusion was "The foreign body has caused the tire to puncture and it is not a tire quality problem."
According to the data from the traffic control department, 46% of traffic accidents in China occurred on highways, and 70% of traffic accidents were caused by tire bursts. Between 2006 and 2008, there were 960,000 traffic accidents in the country, and the number of casualties exceeded 1 million.
Singing Bowl Bag,Singing Bowl Travelling Bag,Portable Singing Bowl Bag,Crystal Singing Pyramid Bag
Live Better , https://www.qresoundtherapy.com