In recent years, with the rapid development of China's economy and the continuous improvement of people's living standards, citizens' demands for urban public transportation are getting higher and higher, not only to get on the bus, but also to ride comfortably and comfortably. Safety. Coupled with increasingly serious environmental problems, it also tests the responsibility and innovation of public transport companies. Therefore, how to meet the high requirements of citizens' travel, to achieve excellent public transport, and to open up the "green artery" of the city? It has become a challenge that every bus company must face.
Fujian Putian Public Transportation Co., Ltd. (referred to as Putian Bus) is not the most powerful bus company, but it is not the most powerful, but it has used 40 years to honed the unique temperament. Responsibility serves the people of Putian City, and the management has quietly changed the quality of the city.
In order to gain a deeper understanding of the management experience and operation mode of Putian Bus, on December 15, 2014, the China Bus Network reporter interviewed Mr. Lin Chaodong, the bus operator of Putian.
From small to large, the responsibility has continued to move forward. Putian Bus was built in 1974. Over the past 40 years, the company has continuously deepened its reforms, kept pace with the times, pioneered and innovated, and realized the transformation from small to large.
Lin Chaodong told reporters: "Putian bus is a state-owned city public welfare and service enterprise, and it is mainly engaged in public passenger transportation. In the past 40 years, Putian bus has been under the guidance of various social responsibilities under the care and support of governments and leaders at all levels. In accordance with the overall requirements of 'civilization, convenience, safety and comfort', step by step, continue to grow and develop."
From the initial scale, the current Putian bus has developed to a certain scale. Up to now, the company has more than 1,000 employees and a total of 580 bus vehicles, including well-known brands such as Huanghai Bus, Shaolin Bus and Shenlong Bus. The operating routes cover the various functional areas and departmental coastal areas of the city's central urban area. The company has two sub-companiess, namely bus taxi company and bus service company, and has six first-level management departments and maintenance factories, including the comprehensive department, planning and finance department, operation and production department, safety and security department, construction and development department, and intelligent management center. There are five secondary management departments, including three teams and ticketing centers.
In the past few years, under the guidance of the core values ​​of “heart-to-heart service”, the company has continuously innovated and optimized its services, which has been fully affirmed by all walks of life. The company’s collective and individual have won various honors and have been awarded by the Communist Party of China’s Putian Municipal Committee and the Municipal Government. The 6th, 7th, 11th civilized units, 2007-2008 "Safe Enterprise" and other honorary titles.
With the increasingly perfect layout of the Putian bus line network, the travel conditions of the general public have been continuously improved. Lin Chaodong said: "Putian bus will shoulder a high degree of social responsibility and develop to green bus, technology bus, and harmonious bus. It will continue to adhere to the service standards of 'standardized standards, safe and convenient, meticulous and thoughtful, civilized and polite' to provide more security. Fast, convenient and comfortable's driving environment is to pursue the goal, further deepen reform, accelerate development, increase investment in science and technology, strengthen management, improve quality, and strive to improve the overall level of operational services, to further facilitate the city's urban and rural residents to travel, build a waterfront Livable cities make new contributions."
Forty years, the quality of the Putian bus has changed, and the sense of responsibility of the company has played a role. Responsibility is a kind of responsibility, a kind of restraint, a kind of motivation, and it will become a kind of charm, which is respected and respected by people. Putian bus is growing with this force...
Using fine management to support a safe and energy-saving landscape Management is the soul of bus companies. In addition to a strong sense of responsibility, management undoubtedly tests the basic skills of the company. So, what are the characteristics of the management of Putian bus?
“In terms of passenger car and accessory product selection, the company generally adopts centralized procurement, so it is often more cautious and cautious. It must be selected through layers, especially in the safety, energy saving and comfort of vehicles. Therefore, generally only There are brands such as Huanghai and Shenlong that can be short-listed, and the chassis of the bus is very recognized by the Jianghuai chassis.” Lin Chaodong said: “Why should we choose the Jianghuai chassis first? Because the key to the bus is the chassis, only the chassis performance is reliable, the vehicle can go. Stable, passengers can enjoy a safer and more comfortable ride."
When is the cooperation with the Jianghuai chassis? Lin Chaodong opened his voice and said: "Because the establishment of the bus in Putian is too long, the things before it was too long are not clear. I only remember that in 2000, we purchased 30 sets of Jianghuai chassis at one time. The performance of the chassis was very stable. In terms of energy saving and safety, we have achieved good operational results, and the after-sales service of Jianghuai chassis is in place, and the supply of spare parts is very timely, so we can use it with confidence. Later, when we choose a bus, we will ask for the Jianghuai chassis. To ensure that the later operations are worry-free, the company now shares more than 150 Jianghuai chassis, mostly for public transportation models of 5.9-6.5 meters."
In terms of vehicle maintenance and repair, Putian Bus will regularly repair vehicles, check for safety hazards, conduct comprehensive vehicle inspections and supervision to improve the quality of maintenance and ensure the safe operation of public transportation vehicles. In order to ensure that nothing is lost, the company will regularly train drivers to ask the driver to check the condition before leaving the vehicle to ensure that the vehicle performance is good, to ensure that the service facilities in the vehicle are complete and effective; the operating vehicle should be driven according to the dispatch plan and the prescribed operation line. When the vehicle is handed over, the successor should take over to the specified place according to the specified time, so that the person waits for the car, and the shifting driver should take the initiative to introduce the technical status of the on-duty vehicle and the road traffic status to the successor.
In order to ensure the safety and dispatch of the vehicle, Putian Bus has set up an intelligent monitoring center. The security department makes full use of the platform of the company's monitoring center to locate the on-board GPS satellites, monitor the running speed of each vehicle in time, and set the road conditions according to different lines. The speed limit overspeed alarm and voice prompts have greatly reduced the number of violations of the vehicle in violation of regulations, and the safety rectification has received relatively obvious results.
In addition, in terms of operations, in the increasingly competitive passenger market, Putian Bus is trying to combine public welfare and marketization to provide safe, convenient, fast and comfortable first-class services, and to operate according to the market. “A few days ago, the company is preparing to introduce new energy buses in line with the trend, and will purchase 40 new energy buses through bidding. Next, the company will actively promote the integration of urban and rural public transportation, and plan to update 100-200 vehicles per year.” Lin Chaodong The China Bus Network reporter introduced the future planning of Putian Bus.
Today's Putian bus has developed steadily in the market and has achieved a "win-win" situation of social and economic benefits. Next, it will enter the life of more citizens with a higher attitude, and usher in a new transformation in a voice recognition and trust.

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